Dear Friends and Clients,
To help us all stay safe and in support of the collective efforts of our governments and health organizations against COVID-19, our stores will be temporarily closed on December 24, 2020 at 5:00 p.m. due to the current situation. We understand that social distancing right now is extremely important in order to stop the spread of the virus, and everyone's collective participation is required.
Yellow has been a proud part of Quebec's heritage for over 100 years. Both our customers and our employees have always felt like a family to us. But now is the time to keep our family safe. Now more than ever, our collective health and safety must be the priority. While tensions have remained high these last few weeks, we have been moved by our employees ability to keep working hard and their resilience in the face of adversity. There’s no doubt in my mind that by us all working together, we will be able to get through this.
Our website yellowshoes.com will still remain functional and delivery is free. As well, to help better accommodate you, we will temporarily be expanding our return policy. Exchanges and returns of items purchased after December 1, 2020 will be accepted up to 30 days after the reopening of our stores.
Follow us on social media, either by Facebook or our newsletter, to keep informed on when we will be reopening. Our customer service team is always there to help you when necessary, if you have questions as well.
We will continue to monitor the situation and keep you updated on any future decisions.
Our thoughts are with the families both here and abroad. Dear friends and clients, we do recommend staying at home and spending time with those you love, until this is all over. We hope to see you soon for our reopening!